Privacy Policy

1. Introduction

PhysioFitIndia is committed to protecting the privacy and confidentiality of every patient's personal information. We value your trust and take appropriate measures to safeguard the information shared with our clinic.

This Privacy Policy applies to all patients, visitors and users who interact with our physiotherapy clinic, rehabilitation services, appointment booking system, website or any digital communication platform operated by us.

By visiting our website or using our physiotherapy services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect certain information to provide safe, effective and personalized physiotherapy services and to improve your overall experience with our clinic.

• Personal information such as your full name, phone number, email address and date of birth.
• Appointment details including preferred consultation date, treatment schedules and service requests.
• Health information voluntarily shared, including symptoms, injury details, medical history and rehabilitation goals.
• Technical information such as browser type, device information, IP address and website usage analytics.
• Communication records through phone calls, email, WhatsApp, contact forms or other communication channels.

3. How We Use Information

The information collected by PhysioFitIndia is used to improve healthcare services, patient communication and overall clinic operations.

• To schedule and manage patient appointments.
• To provide healthcare consultations and medical support.
• To communicate appointment reminders and clinic updates.
• To improve patient experiences and website functionality.
• To maintain healthcare records where legally required.
• To respond to patient inquiries and support requests.

4. Data Protection & Security

We implement reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, misuse, disclosure or loss.

Our clinic continuously works to maintain secure communication systems, protected databases and safe healthcare management processes to ensure confidentiality and privacy.

Although we take reasonable precautions, no internet-based system or digital platform can guarantee complete security. Users are encouraged to protect their personal devices and communication channels.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve browsing experiences, analyze website traffic and enhance website functionality.

Cookies help us understand user preferences, website performance and visitor interactions. Users may disable cookies through browser settings, although certain website features may not function properly.

6. Third-Party Services

Our website or healthcare services may include third-party tools or integrations such as Google Maps, payment gateways, online consultation platforms or communication services.

These third-party services may collect information according to their own privacy policies. PhysioFitIndia is not responsible for the privacy practices or content of third-party platforms.

7. Data Retention

We retain patient and visitor information only for as long as necessary to fulfill healthcare, legal, operational or administrative purposes.

Certain healthcare records may be retained according to applicable laws, healthcare regulations or medical compliance requirements.

8. Patient Rights

Patients and users may request access, correction or updates to personal information where applicable under relevant laws.

Individuals may also contact our clinic regarding concerns about privacy, healthcare communication or personal data handling practices.

9. Policy Updates

PhysioFitIndia reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any updates or changes will be reflected on this page with the latest updated date mentioned above.